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Easy
Returns
We want you to be pleased with the items you have ordered.
Customers are offered a 30 days money-back satisfaction guarantee,
if merchandise is returned within 30 days of receipt of shipment.
Please include a copy of the shipping document stating why the
item is being returned.
EXCHANGES. If you want to
exchange, please return the items back, we will mail you the
correct items as soon as
we get the returned merchandise back with as little as $8 flat
rate shipping charge.
The
following guidelines will help expedite the process and will
ensure the proper credit is being applied to your account.
Return
Policy Guidelines:
- A Return
Authorization (RA) Number is required for returned
merchandise; please contact Customer Care at 1-877-461-1042.
Please be prepared to provide the corresponding 4 digit number
for the merchandise being returned.
- Your Return
Authorization Number will be issued by e-mail within 24hrs of
your request.
- Unauthorized
returned merchandise will not be credited, nor returned.
- We reserve the
right to deny credit for damaged garments due to misuse,
abuse, alteration or excessive wear.
-
Personalized items, Lab coats with monogramming are not
returnable.
- Shipping and handling charges are not refunded
on returned items. Items must be returned to us postpaid (insure
it for your own benefit).
- Sorry, but we
cannot exchange, return or credit for shoes.
REFUND WILL BE
MADE WITHIN 2 WEEKS AFTER RECEIVING YOUR RETURN ITEMS BACK IN
ORIGINAL CONDITION. WE RECOMMEND THAT YOU SHOULD ALWAYS
CHECK SIZE CHART BEFORE STARTING THE PURCHASE PROCESS.
Damaged Shipments or Errors on Invoice:
Sometimes merchandise is damaged in shipping and once in a while,
we make a mistake and pull the wrong item. If you should receive
your order and it has been damaged in some way or we have goofed,
PLEASE call us immediately. Have your invoice copy available. DO
NOT SHIP DAMAGED OR WRONG MERCHANDISE BACK WITHOUT CALLING US
FIRST!!
Returns/exchanges should be sent to:
Sav-On Scrubs
Attn: Returns Dept.
40685 California Oaks Road, Suite A.
Murrieta, CA 92562
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